Incipient OS → Start a conversation
NY · USA  ·  incipientcorp.com.de

Reimagining
Experiences.
Simplifying Complexity.

For executives, builders, and operators seeking to maximize human potential — one automation at a time, until it compounds.

94%
Tickets auto-routed
3.4×
Delivery velocity
11m
Median first response
~50%
Tier-1 overhead reduced
Trusted by
Walmart KPMG Mastercard Nestlé UBS CVS Verizon Burger King Southwest Airlines Zoetis Randstad Amtrak Amneal Fidelity Investments TE Connectivity Stickbulb Outtake.ai UNEX Nardello & Co Crown Sign Systems Walmart KPMG Mastercard Nestlé UBS CVS Verizon Burger King Southwest Airlines Zoetis Randstad Amtrak Amneal Fidelity Investments TE Connectivity Stickbulb Outtake.ai UNEX Nardello & Co Crown Sign Systems
01 / About

A services and staffing firm —
running on an OS we built.

Hire us. Or run on what we run on. Or both.

For operators modernizing how their teams deliver — manufacturing, healthcare, financial services, sports & media, and beyond. One automation at a time, until it compounds.

Learn more

Most enterprise software is a museum — frozen workflows, screens designed for the org chart of a decade ago. We build the opposite: operating systems that move with the business, calibrated to your operators.

"We build the systems beneath the systems — where operations meet intelligence."

02 / Services

Three ways to engage.
One delivery model.

Three seasoned disciplines, one delivery model — productized, measurable, refined across every cycle.

/ 01

Platform Modernization

Modernize the platforms that run the work. ERP and CRM — Odoo, Microsoft Dynamics, NetSuite, SAP, Zoho, Salesforce, ServiceNow — implemented through productized sprints with fixed milestones. The platform isn't the project. The operating model on top of it is.

ERP & CRM Selection → Go-Live AMS post-launch
/ 02

Intelligent Automation

Embed agents that take action — not chatbots that suggest. Custom agents, RAG pipelines, document intelligence, classification and routing wired into your ERP, CRM, and helpdesk. The workflow stays. The work that ships changes.

Agents RAG MCP Workflow routing
/ 03

Talent Augmentation

Augment the team you have. Architects, engineers, analysts, and BD operators placed against your delivery roadmap — direct, contract, contract-to-hire. VMS/MSP-fluent, H1B-fluent, compliance-clean. We staff the work, not the pipeline.

Direct hire Contract Contract-to-hire VMS-fluent
03 / Product · incipient.os · v25.04

An OS like no other.

One operating system across every function of delivery and support. Built by operators, for the operators — not the org chart they inherited.

incipient.os / work / support  ·  ● connected sync v25.04
Engineer delivery
Client portal
Executive overview
Partner hub
12
Open tickets
↓ −3 today
7
Resolved today
↑ +2 vs avg
98.4%
SLA met · 7-day
↑ steady
1h 42m
Avg TTR · B2 weighted
IDBucketProblemPriorityStatusSLA
ATL-083B2MO quantities doubling on shop floor scanP1In-Progress1hr 38m ▶
PBR-041B2Order confirmation not generating delivery orderP2In-Progress4hr 2h 12m ▶
SIG-019B3Automated commission report by salespersonP3In QASprint 07 ▶
LUM-007B2Inventory rounding on partial UOM conversionsP2BlockedClient data ▶
Co-Pilot · "Why is ATL-083 at risk?"
ATL-083 — patch staged, ETA 22 min. MO quantity doubled on shop-floor scan detected at 09:42. Kalpesh on it · B2 · SLA 38m remaining.
8
Your open tickets
B1:3 · B2:4 · B3:1
3h 12m
Avg resolution · B2
98%
SLA met · 30-day
↑ steady
2
Awaiting your action
ATL-079 · ATL-076
2 items need your action — MVP scope ATL-079 · sign-off ATL-076. Everything else is moving without you needing to look.
RequestStatusDetail
ATL-079 · Multi-warehouse picking optimizationScopingMVP draft sent — Awaiting you
ATL-076 · Sales-order tax on intercompany invoicesIn QAFix ready — Sign-off needed
ATL-077 · Training: new HRMS time-off flowScheduledWalkthrough Thu — SLA met
12
Active engagements
↑ +2 QTD
98.4%
Portfolio SLA
↑ +1.2 pts
38%
Gross margin
↑ +2 pts QTD
9.1
Client NPS
Post-resolution
ClientBucketEscalationOwnerHealth
Atlas LogisticsB2P1 MFG — production stop riskKalpeshWatch · 0d
Lumin StudioB2Blocked — inventory rounding, awaiting client dataBhagyeshWatch · 3d
PaperbrookB2Order conf → delivery flow, intermittentGoose-01Green · 1d
Signum SignB3Commission report by territoryPrathamGreen · 5d
5
Co-managed accounts
$1.2M
Joint pipeline
3 in scoping
98.4%
Portfolio SLA
↑ +1.2 pts
94%
Auto-routed
↑ +12% MoM
ClientB1B2B3Health
Atlas Logistics3125Watch · P1 open
Paperbrook Mfg263Green · on track
Signum Sign Co132Green · in support
Lumin Studio041Watch · blocked
/ 01 · Unified Surface
Every engagement, one screen.

Projects, support tickets, AI agents, and the service catalog — visible to delivery, leadership, and the client in real time. No screenshots. No status decks.

/ 02 · Co-Pilots Embedded
Agents that ship work.

Classify tickets, route by skill, draft status updates, propose next moves. Agents run quietly under the work — they don't replace people, they unblock them.

/ 03 · Client-Facing
The platform is the artifact.

Clients live in Incipient OS the same way we do. Same data, same visibility, same accountability. The deliverable is the running system, not the slide.

Early Access · 2026

Be first to run on Incipient OS.

We're rolling out the Support OS to a select group of mid-market operators in 2026. Join the early-access list — pilots, pricing, and a private walkthrough before public launch.

No spam. Personal follow-up from the founding team.

94%
↗ +12% MoM
Tickets auto-routed
3.4×
↗ +0.6× QoQ
Delivery velocity
11m
↘ −22m vs baseline
Median first response
~50%
↘ early-pilot benchmark
Tier-1 overhead reduced
05 / Work

Proof, not promises.

View all engagements →
ServicesPlatform Modernization

Crown Sign Systems

Odoo manufacturing rollout — quote-to-cash unified, graduated into managed support on Incipient OS.

2025Architectural Mfg.NJ · USA
/ 01
ProductIncipient OS

UNEX

Multi-quarter logistics platform delivery, then transitioned to managed support — inbound tickets now classified and routed automatically.

2024–2026Logistics / WMSNJ · USA
/ 02
VenturesCo-Build

FanEase

AI-powered fan engagement and overlay ad platform — POC built for the NHL Draft window, co-developed with league partners.

2025–2026Sports / MediaUSA
/ 03
ServicesIntelligent Automation

Paper Enterprise

Legacy PIC replacement via Odoo, with document intelligence and routing agents embedded directly in the workflow.

2025Paper Mfg.Bronx · NY
/ 04
ServicesPlatform Modernization

Stickbulb

Odoo deployment for a sustainable architectural lighting maker — production planning through fulfillment, end-to-end.

2025Lighting / Mfg.NY · USA
/ 05
Ready to discuss your engagement?
Start a conversation →
Verified outcomes

Trusted partner, proven results.

8 Clutch awards spanning 2020–2022 for B2B excellence, IT services, and developer reputation.

Clutch
Global 2020
Top B2B Companies
Clutch
NJ & NY 2020
Top IT & Business Services
Clutch
New Jersey 2021
Top Company
Clutch
New Jersey 2022
Top Company
4.8/5 from 20 verified Clutch reviews View all awards →
06 / Ventures

When the brief is bigger than a project, we don't just deliver. We build alongside.

Ventures is how we engage when the work warrants conviction — bringing our delivery model, our platform, and our capital into a single seat at the table.

/ 01
Co-Build

Joint product development against shared milestones. Our team, your domain, one roadmap.

/ 02
Equity Engagement

Services traded in part for equity. Aligned outcomes, longer horizons, deeper bets.

/ 03
Studio Spinouts

Products born inside Incipient — incubated, validated, and launched into independent companies.

Co-Build Sports / Media
FanEase

AI-powered fan engagement and overlay ad platform for live sports. NHL Draft window POC, currently scaling.

Spinout Platform · 2026
Incipient OS

The Support OS itself — incubated inside the studio, now productizing for external customers.

Discuss a Venture →
07 / Let's begin

Reimagine
what's possible.

Or reach out directly — hello@incipientcorp.com.de